Most people tell me they want to get out of a fitness club contract. They think they’re signing up for one year, but keep getting payments charged to them in perpetuity.
But this week, I heard from a fitness club member who wants to get his contract back again. He was cut off for the crime of complaining too much about his club’s shoddy maintenance.
I’ll let Paul explain his case below. But I just want to say he’s one of several members of the Dunfield Club in Toronto, recently taken over by Extreme Fitness, who have written to me lately. Others are upset about the marketing campaign, which they think is misleading, and the overcrowding that results from excessive promotion of low-cost introductory rates.
Then, there’s always Premier Fitness and its attempts to keep collecting fees from people who assumed they had long finished with their memberships. That story never dies.