I haven’t written anything here for a couple of years. I thought my blogging days were behind me.
But now that I’m no longer writing for the Toronto Star, I want to continue trying to resolve your consumer disputes and addressing your questions and concerns.
Here are complaints I like to handle:
— Problems with large well-known Canadian companies. These include telecom and technology providers, financial institutions, airlines, travel agencies, appliance manufacturers and national retail chains.
— Problems that affect a large group of people, not one person. I’m looking for systemic issues with large companies. That’s where a consumer advocacy journalist can get traction.
Here are complaints I don’t like to handle:
— Landlord-tenant issues.
— Workplace issues.
— Health care issues.
— Complaints about the Canada Revenue Agency.
— Home builder and home renovation problems.
— Car dealer sales and car repairs.
You can write to me through my website, www.ellenroseman.com. I’ll do my best to write back to you, even if I can’t help.
I plan to update this blog at least once a week and share the posts on my social media channels.
So, let’s get started!