I’ve been telling people to hold onto their old appliances (see my latest CBC radio commentary). But does that apply to cellphones as well?
New York Times columnist David Pogue wrote a negative review of the BlackBerry Storm, which he says is by far the worst product that Research in Motion has ever produced. About 100 readers who bought the Storm told him they regretted it, he says here.
Today, I heard from Paul, who’s sorry he bought the Samsung Instinct cellphone. He tried to give it back to Bell Mobility, but was out of luck.
I called into Bell using my Instinct the day after I received it (don’t have a landline) and they told me that since I’d used the phone for more than 15 minutes they were not able to refund me. The only call I’d made was the call into support. As I waited to speak to them to complain, I used up my 15 minutes. Pretty sad, eh?
So, tell me about the new generation of cellphones and personal digital assistants. Have you upgraded yet? Would you recommend others do so? Or should we keep our old phones going for as long as we can?
You can find more from Paul in a comment below, which includes links to petitions from Samsung Instinct owners.