July 8 2009 by Ellen Roseman
Someone catches you by surprise and gets you to buy something you didn’t want. You say OK and then immediately regret your decision.
Maybe you get the unwanted product even if you don’t agree. By the time you realize you’re paying for it, you’re too late to cancel.
Insurance is one of those products that is pushed heavily, especially as an add-on to another sale. See the complaints below about unwanted travel health insurance for a cruise and unwanted medical insurance for furniture financing.
Alarm systems are a product pushed by door to door sellers, who make people feel they have to get rid of their hard-wired systems and buy a wireless system. This is now arousing consumer alarms.
Door to door sales recently led to the shooting of a mentally challenged man by Ontario Provincial Police. He had gotten into a fight with an aggressive salesman of water heaters, resulting in the call to police.
For consumers, the best strategy is to send salespeople away when they come to your door. And, of course, to check every document you get to make sure you aren’t being charged for unauthorized and unsolicited goods and services.