August 8 2007 by Ellen Roseman
Recruiting Animal, a long-time blogger, asked me if I was interested in doing a story about Facebook. The social networking site has disabled people’s accounts without warning if they tried to use it for commercial purposes. Harry Joiner, a recruiter, tried to invite his entire network of 4,600 names to join Facebook and link to him.
“I can see the concern about spam invitations,” says the Animal, “but to withdraw service in an insensitive manner is just plain arrogant.”
My response? Companies do this all the time. They make the rules and enforce the rules and customers have to play along if they want the product or service. Check the emails below from readers whose Internet service was cut off by Rogers because they were using the wrong routers. Again, little or no warning, just punitive action.
Huffington Post, a well-known U.S. blog, picked up the Facebook story this week. And if you check the comments from readers, most are sympathetic to Facebook. But the writer stands by her argument, which I think has merit, that Harry deserved a warning.