Some problems are hard to resolve. No-name movers that exceed their estimates and hold your stuff ransom drive me crazy. So do home renovators who demand payment in full and don’t finish the work or do it poorly.
Another area where I rarely get results is roofing. Shingle manufacturers offer 25-year warranties that mean nothing if they deny claims or pay a pittance in compensation. Check this Busted segment of CBC Marketplace and Con Borg’s complaint below.
I’m also frustrated to hear about investment salespeople who fill out documents characterizing you as a high risk investor when you’re not, only to make their poor choices stand up in court. Read Mark’s comment, which I’ve posted as well.
Still, I can turn around many complaints in a jiffy when I connect companies with unsatfisfied customers. I call them one-day miracles and I’m finding they’re more frequent, maybe because of this blog.
In that category, check out Ken’s complaint about Petro-Canada’s restrictive rain guarantee for car washes. I helped him make a deal, despite the denial of his claim at the beginning.