If someone comes to your door wearing a hard hat and a lab coat, watch out.
Chances are it’s a salesperson who wants to replace or upgrade your rented water heater. The “uniform” is designed to make you think you’re dealing with a technician working for your local gas or electrical utility.
Today’s column, the most emailed story of the day at the Star’s website, talks about the scare tactics used by these persistent pests.
One commenter also mentioned the deceptive duds they wear.
They appear at the door dressed in one of those fluorescent yellow halters with the orange X that road workers wear, with an aluminum clipboard in hand to lend credibility, and say “I’m here to replace your water heater”.
This is the same gear that hydro workers wore when coming around to install the smart meters. So it’s very confusing for the homeowner.
Many people told me they were annoyed by the sleazy sales tactics. I also heard from Joan, an apparent victim of fraud by a National Home Services agent who wrote a phony contract for her after seeing her old water heater being taken away. See her story below.
A few people said how stupid it was to rent a water heater when you could save money buying your own. Canadian Capitalist agrees it’s cheaper, as long as you’re willing to absorb the cost of an unexpected maintenance call (and you don’t mind cleaning up a mess of leaking water in your basement).