July 6 2010 by Ellen Roseman
People who make expensive mistakes or fall into hidden traps are anxious to share their pain with others. So, I’m updating my earlier post with advice from readers.
Joell had a bad experience shopping for mattresses at Sleep Country Canada. She returned the one she bought, which didn’t live up to its billing, but wants to point out flaws in the sales system.
Lou wants to warn seniors about being asked to sign up for an Optimum rewards card at Shoppers Drug Mart. His mother didn’t realize she’d be getting a new credit card, which she didn’t need, and not just a points card.
Linda has a digital TV package from Rogers, but feels she’s not getting her money’s worth because of a software bug that disables all programming information after midnight. As a late-night watcher, she resents being told to unplug her TV. Shouldn’t Rogers do better?
Finally, two people offer helpful information about RBC’s credit card bills and promotions.
Read and heed their advice below. These readers know what they’re talking about.